web-cleaners

Our clients typically save £400+ per employee each and every year!

TimeBureau® Time & Attendance Phone Clocking for Remote Staff

FREEPHONE 0800 number as standard so there are no call charges!

Are you having trouble keeping track of your staff spread across multiple geographical locations? Perhaps working on many different client sites, where installing & maintaining a traditional Time & Attendance systems would be too costly? Are you looking for a simple-to-use and low-cost solution while still having the features of a premium product? That’s where TimeBureau comes in – just issue all your employees with a single Freephone number and ask them to call it when they start work and finish work. For staff with an Apple or Android smart phone, an App is available as an alternative.

The TimeBureau Telephone Clocking Module is a Time & Attendance solution that has no capital costs, no costly line rental and minimal administration. It provides automatic reporting as standard, delivering reports to your email inbox, mobile phone (by SMS) and/or landline (by voice message) with the information you want, when you need it – and the option of emailing your client automatically as well.

The TimeBureau Telephone clocking solution brings together innovative telecommunications systems and world-class time & attendance to offer our clients a fast, reliable and easy-to-use system. We have multiple levels of resilience built across multiple data centres to ensure that you and your staff can access the system exactly when you need to and access up-to-the-minute real-time data.

We have put a substantial investment into our solution so that you don’t have to. We worry about the hardware, software, telephone lines, backups, internet connectivity. Our IVR telephone system is located in a tier 1 data centre with direct access to a BT interconnect.

While many other providers offer local rate numbers, 0870 numbers or geographical numbers, we at TimeBureau do not believe that your customers or staff should pay for the calls made, so we just have one service we offer and that’s a Freephone number for less than our competitors do for chargeable numbers. How can we do this? Because of the volume of calls we handle on a daily basis, we are able to secure substantial wholesale discounts which we in turn are able to pass onto our customers.

We issue each client with their own dedicated Freephone number that they can give to their staff.

Our clients typically save £400+ per employee each and ever year!

What do you get as Standard?

  • Use of a TimeBureau Telephone Clocking Time & Attendance SaaS (Software as a Service) solution
  • Use of a dedicated Freephone Telephone Number and/or a free App (for Apple or Android smart phones)
  • Configured for your employee work patterns
  • Real-time notification of no-shows, overtime and other exceptions by email (by SMS or voice message are optional extras)
  • Calculation of payroll input and preparation of a file ready for passing to payroll
  • Historical reporting and analysis of absence, punctuality and overtime
  • Technical support 9 a.m. – 5 p.m. weekdays
  • Proactive fault monitoring
  • Integration with full TimeBureau Time & Attendance and Flexitime Management System for your office-based staff

14 Day FREE Trial!

What don’t you get?

With TimeBureau, there are:

  • No hassles
  • No capital expenditure costs
  • No annual maintenance costs
  • No long contract terms or complicated tie-ins
  • No in-house IT costs
  • No need for expensive hardware
  • No expensive telephone lines
  • No annual licensing costs

How does it all work?

We set up your system for you! Yes, that’s right, we are not just going to sell you a system and let you struggle to get it going. Your system will be set up with all your staff and sites when we hand it over to you. We will assign you an account manager who will guide you through the system and show you how it all works. You can contact your account manager anytime you need to with your queries, big or small. We believe in building up a personal relationship with you.

What do my staff have to do?

Well let’s say you have a contract to clean the Widget Company Monday-Friday 18:00-20:00 and Fred Smith is your assigned cleaner for this site. Fred will arrive at the client’s site, pick up a telephone and dial your Freephone number. He will be prompted to enter his employee number, which is then verified instantly against your database to ensure it’s a valid employee number. Once a correct employee number is entered, he will then be prompted to enter the site reference number you have provided him for that site. That’s it! It takes about 5 seconds once Fred has got the routine. On leaving he simply does the same to clock out. The TimeBureau system automatically stores a date/time stamp and the phone number called from, along with the code numbers keyed in.

When a new site is set up, you can enter the phone number of the site that you are expecting the calls to be made from. If this is done, then this stored phone number can be compared with the phone number called from (CLI), so that calls from another number can be ignored (thus preventing clocking from another location), though the call is still logged for audit purposes. By default, mobile numbers are not permitted to be used for clocking, but if you have a reason that you need this to be allowed, it can be configured accordingly on either for all sites or on a site-by-site basis.

Alternatively, if you have any client sites where no landline is available for your staff to call from, for staff that have an Apple or Android smart phone, an App is available (at no extra charge) which will record and report their location at the time they clock in and out. If they wish, after the first time they have visited a site, they can tell the system to automatically report when they arrive at and leave that site in future. Alternatively, it they wish to maintain their privacy, they can (with one click) configure the App so that geo-location is turned on just long enough to report their current location and then turned off again.

What happens if any of my staff don’t arrive on site when they should

Well, we have all had those calls from our clients when something doesn’t go according to plan – that’s why you can set a grace period for each site, so that if any/some of your staff do not arrive by (say) 10 minutes after they should have, you will receive an alert straight to your inbox – you could be in the office or sitting at the park, but you will know before your client does and then have the opportunity either to call that person (if you have recorded his/her mobile number, it will be included in the alert email) or to arrange cover. Also if we have alerted you of a “no-show” and then that person arrives, we will immediately inform you that they have now turned up.

In some cases, you may not need to know of every person who doesn’t turn up – you may only need to know when not enough people arrive. In this case, you just specify the minimum number that you require to be at each particular site.

If receiving an email would not always be suitable, there are two alternatives available, which you can specify to be used only at certain times of day if you wish (e.g. at night):

  • receive an SMS on your mobile phone with the key details, or
  • receive a voice message on your land-line or mobile phone.

If ensuring that you have staff on site is absolutely essential, then getting a voice message may be the surest way of contacting you, even if you are asleep!

14 Day FREE Trial!

Lone working

A lot of companies don’t think about this but you are potentially putting staff in a lone worker situation, so we have built into our alerting system a handy tool: if a person does not clock out by a predefined delay that you set, then we will send you an alert with his/her and the site’s contact phone numbers, so you can make sure everything is OK.

Remove the mountains of reports

We believe in working by exception, so rather than you wading through stacks of reports and emails, we only tell you what you need to know when you need to know it, thus allowing you to work wherever you need to while still being notified in real time of any issues you need to deal with.

From Clocking to Payroll

So now you have all your clocking data in the system, what can you do with it..? Well come payroll time, it’s just a click of a couple of buttons and out pops your hours for each employee, with optional maximum hours per day, which can be set separately for each site. What about client billing … do you bill by actual time spent on site, perhaps with a minimum or maximum number of hours each day? Again, just a few clicks and out pops the info you need.

Let us take the weight off your shoulders

We do the work for you with intelligent state of the art technology allowing you to get on with what’s important, that maybe increasing your customer base or spending more time with your family. So act now and start saving time and money every day with a TimeBureau Time & Attendance system.

What’s the catch?

No catch, just a small fee from as little as 5p per clocking depending on quantity (and in some cases less). For that, we will provide you with a configured and supported TimeBureau Telephone Time & Attendance Software-as-a-Service solution! Once our customers have taken on our solutions they have never looked back and have saved money and time.

14 Day FREE Trial!

To start saving money now, sign up by clicking the button above or call us free on 0808 136 8463, or from a mobile call 0333 301 8463 or email us at info@time-bureau.com.

What do you have to lose? … there’s no minimum contract and for telephone clocking, there is no equipment cost!

Optional extras available:

  • Messages by SMS or voice message for key sites (default is by email)
  • Interface with Invoicing/Costing/ERP systems
  • Interface with Personnel/HR Systems
  • Absence management including monitoring holidays versus entitlement and optionally to allow staff to book holidays and for managers to approve/deny the request
  • Integrated Flexitime Management System for your office staff
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